Technology has reshaped the world with Industry 4.0 becoming the norm for global enterprises and entities to adapt,How to Accelerate Enterprise Digital Transformation Articles sustain, and stay competitive. Organizations are under unrelenting pressure to transform them and move into the digital realm. In doing so, they aim at achieving a host of outcomes, such as increased productivity, better efficiency, improved quality of products and services, a seamless value chain, responsive customer service, lower cost of operations, and increased revenue. However, achieving enterprise digital transformation quickly is not only about adopting the technology. It also involves initiating agility – delivering speed and change in the value chain and learning with experience. Also, it is about creating a culture that respects change, for unless the people driving the change on the ground are convinced of its positive impact, the result will peter out in no time.
Building a robust digital transformation strategy should incorporate methodologies such as Agile and DevOps where digital QA is built into the value chain. The focus should be to remain competitive and reduce costs by underpinning the digital transformation exercise on enabling technologies and paradigms. The benefits of following a robust enterprise digital transformation are as follows:
If a cloud-based system is chosen instead of a legacy system, it would mean reducing the software and infrastructure costs. Also, the IT infrastructure can incorporate features and bug-fixes even from remote locations, anytime and anywhere.
Migrating the IT infrastructure to the cloud will not entail a large amount of time and money. By using delivery methodologies and microservices, the task can be managed thereby ensuring better stability and quality across design transformation the production pipeline.
DevOps can revolutionize the way an organization develops, tests, and delivers software applications frequently and consistently. It will also entail changing the culture of the organization wherein upholding quality will not be the job of a single team but of the whole organization.
Let us discuss how effectively digital transformation services can accelerate the process with minimum investment on time and cost. However, before that let us find out what digital transformation is all about.
What is digital transformation?
In this process, digital technologies and methodologies are used to build new or modify existing value chains, culture, and user-experiences to address the changing market dynamics and user preferences. It is about reimagining or revamping a business and moving it to the digital ecosystem. For example, a bank decides to modernize its digital interface by incorporating Artificial Intelligence-driven chatbots to reduce customer response time.
Areas to be covered in digital business transformation
To ensure the digital transformation solutions meet the objectives of an enterprise, they need to focus on three areas.
Supply chain: Customers might face difficulties in using a product or service and need a prompt response. A culture attuned to working in the traditional method might not be responsive enough or understand the pain points of customers. Whereas, on following the digital transformation implementation exercise employees will be more alert to the needs of business and customers. This will help the supply chain to be seamless, fast, and customer-friendly.
Customer experience: In today’s competitive environment unless an organization’s customer service is prompt and responsive, customers are not likely to come back. Therefore, the key is to deliver a seamless user-experience to the customers to ensure brand loyalty.